Shipping & Delivery Policy

At Ranox, we aim to deliver your products safely and swiftly to your doorstep, no matter where you are in India.

1. Nationwide Shipping

We proudly ship to all locations across India through our trusted logistics partners.

2. Payment & Delivery Options

We offer multiple convenient payment methods for your ease, including:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (COD)

3. Shipping Charges

  • FREE Shipping on all prepaid orders above ₹999

  • ₹149 shipping fee for prepaid orders below ₹999

  • All COD orders will incur an additional ₹199 COD fee

4. Delivery Timelines

Estimated delivery time will be displayed on the product page or during checkout. However, please note:

  • Delivery timelines are approximate and subject to variation depending on your location and courier logistics.

  • We strive to dispatch and deliver within the committed time, but delays may occasionally occur due to unforeseen circumstances or courier service issues.

5. Tracking Your Order

Once your order is dispatched:

  • You will receive an email and/or SMS confirmation with your tracking details

  • You can use this information to track the real-time status of your shipment

If your package appears delayed or is not updating on the courier’s site, our team is here to help — reach out to us via email or WhatsApp and we’ll assist in tracking and resolving it.

6. Important Notes

  • We are not liable for delays caused by courier companies or external factors (e.g. weather, strikes, or remote area access). However, our team will actively coordinate with the courier to ensure timely delivery or updates.

  • Please ensure your shipping details are correct and complete at the time of placing the order to avoid any delivery issues.

Need Help?

If you have questions about your delivery or tracking, please contact us:

📧 Email: team@ranox.in
📞 WhatsApp / Call: +91-97374 71710
🌐 Website: https://ranox.in